1. What are the advantages of opting for SQ's housekeeping services instead of foreign maids?
It is much cheaper, probably by half, which suits budget-conscious families exceedingly. With foreign maids, you need to spend much time and effort to train and supervise her; and if you are a first-time employer, you are required to attend a compulsory one-day orientation program at the Ministry of Manpower. Beyond that, issues like trust, security, privacy and discipline will worry you at length. Alternatively, engaging SQ's housekeeping services circumvents these problems, and yet assures you of the results you want ---- a spotless, well-maintained and comfortable home.

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2. What are the advantages of opting for SQ's housekeeping services instead of hourly-rated freelance cleaners?
Some freelancers may come cheap, frequently because they have neither the know-how nor the right supplies to clean your home professionally. Most dispense a perfunctory level of cleaning, and come and go as they wish. With SQ, our housekeepers are, in comparison, well-trained in all aspects of professional home cleaning. Furthermore, we are fully accountable to you for their actions in the course of work, rendering us the more reliable choice for you.

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3. Who are SQ's housekeepers? Can I trust them?
All our housekeepers are full-time staff, not subcontracted on an ad-hoc basis, unlike the practice of some cleaning agencies. So we have total quality control over the training and professionalism of our housekeeping force. More importantly, we only employ those whose honesty, trustworthiness and integrity satisfy our stringent screening standards. Your security is our enduring priority.

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4. What does ‘professional cleaning' mean?
It refers to industry-approved, safety-regulated methods of cleaning your home with chemical agents that sanitize your home effectively against germs and bacteria, as well as dispel stubborn unpleasant odours. Not merely the simple wiping, washing and scrubbing for surface cleanliness, we set our benchmarks high to produce a healthy and protective living space for your family.

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5. Do I need to commit to a long-term contract?
No, for our standard service agreement allows you to end the cleaning service at any time by giving one month's notice to our company.

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6. How do I go about engaging your housekeeping service?
Ring us up at 6223 4407 to arrange for a home interview with our project manager. During the interview, we will ascertain your home profile containing your special cleaning instructions, if any. Subsequently, you may settle on a convenient day and time for the cleaning sessions. Because we are flexible, should you wish to postpone a cleaning session, we are more than willing to accommodate you, given at least three day's notice.

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7.Do I need to provide cleaning supplies for your housekeepers?
No, for our housekeepers will come equipped with all necessary cleaning agents and appliances (except vacuum cleaner) for your convenience.

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8. Do I need to be home when cleaning is in progress?
Not necessarily, for our company has a rigorously-vetted system to manage your key securely. So you can have your home cleaned even whilst you are out or at work. If you should prefer to be around to say hello, our housekeepers are just as happy for any prompt feedback you could proffer in the course of their duty.

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9. How am I protected when I engage your home cleaning services?
One of the distinct advantages of using a professional cleaning service is that you are free of liabilities. Our housekeepers are insured under Workmen's Compensation against any injury they should sustain at work. So our company, not you, will be responsible in such an event.

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10. How do I make payment?
Monthly, by cash or cheque.

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